Shipping
All orders will be shipped within 2 business days, except for holidays.
- Shipping will be serviced by UPS ground, unless otherwise requested
- To support our customer needs, we can also provide shipping from FedEx, DHL, and USPS.
- 1 st Day, and 2 nd Day Air will be available if requested.
- USPS will deliver P.O. boxes, and APO addresses.
- There will be no minimum order; all orders will be shipped regardless of price
- We recommend that insurance be purchased on all order incase it is damaged or lost in transit.
Return Policy & Refunds
You find only the finest quality products at Prosilk. We believe that you will be completely satisfied with all of your purchases with us. We want to give you the best shopping experience possible. If you are not completely satisfied with our products, contact us within 5 days of purchase to let us know. We will do our best to satisfy customer needs.
- Returns will be accepted within 7 days of delivery date.
- Replacement or exchange of merchandise will be accepted. Customer will be responsible for the shipping costs.
- All exchanges will be replaced within 1 day of receiving.
- Return and exchange policy only applies to Prosilk Ceramic Irons.
All returns should be sent to BMDS 5631 Hartsdale Houston TX 77036 |